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Terms of Service

Effective Date / Version: 23 October 2026 (2026-10-23) Operator / Service Provider: o2co ("we", "us", "Operator") Service: o2co (formerly Origin² Connect) / Proxy-Stack ("Service")

1. Definitions

  • "Account" — the customer record created when you register, identified by a unique username and an o2co-issued ID.
  • "Service" — the commercial proxy / SOCKS5 / programmatic API offering operated under the o2co brand by the Operator.
  • "Credentials" — your SOCKS5 username + password and any API keys you mint via the customer portal.
  • "Customer Content" — the network traffic you route through the Service. We do not inspect payloads; only metadata (target host, byte counts, timestamps) is collected per the Privacy Policy.
  • "AUP" — the Acceptable Use Policy, incorporated by reference.

2. Account Registration

2.1 You must be at least 18 years old (or the age of majority in your jurisdiction) to create an Account. 2.2 You agree to provide accurate information and to keep your contact details current. 2.3 You are responsible for all activity that occurs under your Credentials. Treat them like a password. 2.4 By clicking "Accept" during signup you affirmatively agree to these Terms and the AUP. Your acceptance is binding, and we record the date and time you accept.

3. The Service

3.1 The Service routes your network traffic through a pool of upstream proxy providers selected by us at our discretion (geographic targeting may be available subject to your plan). 3.2 We do not guarantee continuous availability, fixed egress IPs, or specific geographic exit points. We commit to commercially reasonable efforts. 3.3 We may add, modify, or remove upstream providers, regions, or features at any time. Material changes will be communicated via the customer portal at least 14 days in advance where reasonably possible.

4. Acceptable Use

4.1 Your use of the Service is governed by the Acceptable Use Policy, which forms part of these Terms. 4.2 Strictly prohibited — and grounds for immediate termination without refund:

  • Child Sexual Abuse Material (CSAM) — production, distribution, or access.
  • Terrorism, incitement to violence, or content prohibited under the EU TCO Regulation 2021/784.
  • Fraud, identity theft, financial scams, or unauthorized access ("hacking") of systems you do not own.
  • Malware command-and-control infrastructure, including botnet C2, info-stealer drops, and ransomware staging.
  • Distributed Denial of Service (DDoS) attacks, including operating, advertising, or relaying on behalf of "booter" / "stresser" services.
  • Distribution of pirated copyrighted works at scale, or operating endpoints that exist primarily to facilitate such distribution.
  • Scraping or automated access of services where doing so violates that service's published Terms of Service in a manner likely to cause material harm.
  • Spamming (unsolicited bulk email, SMS, account creation, comment, or messaging).
  • Port-scanning or vulnerability-probing systems you do not own or have written permission to test.
  • Attempting to extract, reverse-engineer, or otherwise obtain credentials for our upstream providers; attempting to identify the operators of our infrastructure beyond what the Service intentionally reveals.

4.3 We operate automated abuse-detection systems. Critical-severity signals (matches against a curated banned-target list) result in immediate account suspension pending operator review.

5. Fees, Payments, Refunds

5.1 Fees are quoted in USD unless stated otherwise on your plan page. Sales tax / VAT may apply depending on your billing address. 5.2 Only recurring card subscriptions renew automatically until cancelled. You may cancel a recurring subscription at any time from the customer portal; cancellation takes effect at the end of the current billing period. Crypto and PayPal payments (including card payments processed through PayPal) are one-time prepaid purchases and do not renew automatically. One-time card purchases of credit or data packs do not create a recurring subscription. 5.3 Refunds: Renewals, cancellations and refunds are governed by our Refund & Cancellation Policy, which forms part of these Terms. In short: payments are non-refundable once the Service has been provisioned, except where we fail to deliver the Service, where you were charged in error, or where the law requires a refund. 5.4 We do not refund or credit time during which your account was suspended for an AUP violation. 5.5 Pay-per-use plans bill against your prepaid balance, which does not expire. Unused balance is not refunded when you close your account, except as set out in the Refund & Cancellation Policy.

6. Suspension and Termination

6.1 We may suspend or terminate your Account without notice if:

  • We reasonably believe you have violated the AUP or these Terms.
  • We receive a credible report of illegal activity associated with your Account.
  • We are legally compelled to do so.
  • Your payment method fails and is not corrected within 7 days.

6.2 You may terminate your Account at any time. See the Privacy Policy for the data-deletion contract that applies post-termination.

7. Intellectual Property

7.1 The Service, including its software, documentation, and brand marks, is and remains our property (or that of our licensors). 7.2 You retain ownership of Customer Content. You grant us a limited, non-exclusive licence to route Customer Content through the Service for the sole purpose of providing the Service.

8. Disclaimer of Warranties

8.1 THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. 8.2 We do not warrant that the Service will be uninterrupted, error-free, or that any specific upstream provider will remain available.

9. Limitation of Liability

9.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE IS LIMITED TO THE GREATER OF (A) THE FEES YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD 100. 9.2 WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA, EVEN IF ADVISED OF THE POSSIBILITY. 9.3 Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions our liability is limited to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify and hold us harmless from any third-party claim, including reasonable legal fees, arising out of your breach of these Terms or the AUP, or your use of the Service in violation of any law.

11. Governing Law and Dispute Resolution

11.1 These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, without regard to its conflict-of-laws rules. 11.2 Any dispute will be resolved by the competent courts of the Emirate of Dubai. 11.3 EU/UK consumers retain their statutory rights including the right to bring proceedings in their country of residence.

12. Changes to These Terms

We may revise these Terms from time to time. The "Effective Date" at the top reflects the current version. Material changes will be announced via the customer portal at least 14 days before they take effect; continued use of the Service after the effective date constitutes acceptance.

13. Miscellaneous

13.1 Entire Agreement. These Terms (with the AUP and Privacy Policy) form the entire agreement between you and us regarding the Service. 13.2 Severability. If any provision is held unenforceable, the remaining provisions remain in full effect. 13.3 No Waiver. Our failure to enforce any right does not waive that right. 13.4 Assignment. You may not assign these Terms without our consent. We may assign them to a successor in interest.

14. Contact

Questions about these Terms? Contact us via the customer portal "Tickets" section or at [email protected]; billing questions to [email protected].